Case Studies

Retail Sales and Service Associates

Jenna Schoenmann


One of the nation’s largest pharmacy chains with over 7,000 locations.



This company wanted to enable recruiters with candidate date to improve quality of hire as measured by sales and customer service excellence.



Modern Hire built the client a Virtual Job Tryout that assessed candidates on culture fit and situational judgement.



Individuals who scored well on the assessment were rated higher in customer service abilities and executed more sales.