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Retail Sales and Service Associates

Client

One of the nation’s largest pharmacy chains with over 7,000 locations.

 

Problem

This company wanted to enable recruiters with candidate date to improve quality of hire as measured by sales and customer service excellence.

 

Solution

Modern Hire built the client a Virtual Job Tryout that assessed candidates on culture fit and situational judgement.

 

Results

Individuals who scored well on the assessment were rated higher in customer service abilities and executed more sales.