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5 Tips to Avoid Harming the Candidate Experience

Marie O'Sullivan

We live in candidate-driven times. That is, we are currently experiencing a long, protracted candidate-driven job market. The candidate is king – they are looking for a hiring experience, not just a job, and the organization that understands this and gets it right wins big in the battle for securing the top talent. As experts at impressing candidates, we thought we’d put together our top five tips to help you avoid harming the interview process.

1. Show You Care

We don’t mean you have to hug a candidate. We suggest that you should demonstrate that you care about what candidates have to say and not that they tick boxes in a selection process. Smart questioning emphasizes that persona, character, energy, and more are essential parts of the selection process. Video interviewing tells potential employees that you care deeply about whom you hire.

2. Attitude

An interviewee may be interviewing a potential subordinate, but there should be no air superiority or authoritative distance. You are potentially welcoming your newest team member into your organization for the first time, make them feel welcome and at home. Naturally, a candidate’s attitude must be at least a reflection of your own, welcoming, warm, inquisitive, and interested.

3. Flexibility

Whether you’re hiring permanent contractor positions, everyone has a busy schedule, and trying to get two or more people together can be a Herculean task. Contractors struggle to be released from vital project work, and permanent employees don’t want to raise the alarm when searching for a new role. The logical solution? Video interviewing. Our solution allows hiring managers to set the questions in their own time while candidates can provide their responses conveniently. Scheduling problems become a thing of the past, and no one has to interrupt their busy day to interview.

4. Time to Hire

Time is not a hiring manager’s friend. You may be about to make the most significant job offer in the world, but if you take too long, your potential employee will think you’re uninterested and accept an offer from a competitor who could move quickly. Securing whom you want can be a race; make sure you win with a streamlined hiring process that eliminates time wastage.

5. Technology

We live in a tech-centric world where innovation is expected, and technological adoption is essential. Being able to quickly demonstrate to potential employees that your organization is not scared to innovate and improve your hiring process will set you streets ahead of your competitors. We offer a complete, integrated video interviewing platform that provides countless innovations to speed-up an organization’s time-to-hire and increases staff retention, allowing employers to make the right hiring decision the first time. Better still, it lets your candidates know you are at the forefront of technology and aren’t scared to innovate.

A candidate you want to employ will likely receive at least one other offer at the same time as your offer, so have you done everything you could to give the candidate the best possible experience throughout the interview process? Have you turned them on to your organization? Impressed them with your advanced use of technology throughout the hiring process? Our clients’ feedback shows them to be progressive and innovative in their use of our video interviewing platform. Isn’t it time you invested in your hiring and stopped harming your candidate experience?

This article was created by Sonru Video Interviewing and includes contributions and research gathered from Sonru clients and candidates between 2011 to 2020.