Resources

White Papers/eBooks

Research: Hiring During a Pandemic

COVID-19 changed our field overnight. We agree with Rudolph et al. (2021) that the pandemic should spur significant research and that industrial-organizational (I-O) psychology can play a part in how organizations learn and adapt to the new environment.

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healthcare worker smiling
Case Studies

Not-For-Profit Healthcare Organization

As one of the nation’s top health care systems, this organization treats 700,000 patients each year through its network of integrated health facilities. A leader in genomic medicine and wireless health technology, it has been named to Fortune’s 100 Best Companies to Work for 10 consecutive years.

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call center hiring
Case Studies

Assessing Candidates for Call Center Customer Service Roles

This client is an American company that provides residential and business electronic security services throughout the United States and Canada. With over 18,000 employees, this company is customer-focused and values collaboration and accountability while providing safety and security to thousands of Americans.

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Featured, White Papers/eBooks

Principles for the Ethical Application of AI to Employee Selection

Using AI to inform high-stakes decisions about people means taking responsibility for the outcomes. It means a commitment to understanding how decisions are made and being accountable for its impact on your candidates and organization.

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handshake business meeting
White Papers/eBooks

2021 Hiring Trends Report: Building on Crisis, Focusing on the Future

The nearly overnight shift from low to record unemployment early last year certainly didn’t ease any of the challenges of talent acquisition, but it did swing wide open the door for hiring teams to innovate like never before.

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tech transformation healthcare
Webinars & Events

Client Showcase: Hoag Memorial Hospital Presbyterian

An exceptional patient experience requires an exceptional workforce. Soft skills such as customer service, empathy, and communication are a top priority when evaluating candidates. Though crucial to ensuring new hire, patient, and business success, these skills can be difficult to assess in high-volume hiring situations. Add to that a highly competitive healthcare market and a slower hiring process, and Hoag found itself needing to make a change.

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Case Studies

Royal Bank of Canada & Modern Hire

Royal Bank of Canada is one of Canada’s largest banks, serving 17 million clients across North America and 34 other countries around the world. With more than 86,000 employees, this global financial institution has a purpose-driven, principles led approach to delivering leading performance. As its’ client expectations shift as it relates to the digital world, RBC is dedicated to leveraging  new technologies and creating an exceptional digital client experience. This dedication to leveraging technology to better experiences is now extending to its hiring process.

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store shelves
Case Studies

American Convenience Store & Modern Hire

This client is a large, international chain of convenience stores with over 50,000 employees worldwide. Prioritizing diversity and leadership, this client is focused on giving their customers the best and most convenient experience while giving employees a place to lead and grow.

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