Resources

healthcare worker smiling
Case Studies

Not-For-Profit Healthcare Organization

As one of the nation’s top health care systems, this organization treats 700,000 patients each year through its network of integrated health facilities. A leader in genomic medicine and wireless health technology, it has been named to Fortune’s 100 Best Companies to Work for 10 consecutive years.

Read
call center hiring
Case Studies

Assessing Candidates for Call Center Customer Service Roles

This client is an American company that provides residential and business electronic security services throughout the United States and Canada. With over 18,000 employees, this company is customer-focused and values collaboration and accountability while providing safety and security to thousands of Americans.

Read
handshake business meeting
White Papers/eBooks

2021 Hiring Trends Report: Building on Crisis, Focusing on the Future

The nearly overnight shift from low to record unemployment early last year certainly didn’t ease any of the challenges of talent acquisition, but it did swing wide open the door for hiring teams to innovate like never before.

Read
tech transformation healthcare
Webinars & Events

Client Showcase: Hoag Memorial Hospital Presbyterian

An exceptional patient experience requires an exceptional workforce. Soft skills such as customer service, empathy, and communication are a top priority when evaluating candidates. Though crucial to ensuring new hire, patient, and business success, these skills can be difficult to assess in high-volume hiring situations. Add to that a highly competitive healthcare market and a slower hiring process, and Hoag found itself needing to make a change.

Watch
Case Studies

Royal Bank of Canada & Modern Hire

Royal Bank of Canada is one of Canada’s largest banks, serving 17 million clients across North America and 34 other countries around the world. With more than 86,000 employees, this global financial institution has a purpose-driven, principles led approach to delivering leading performance. As its’ client expectations shift as it relates to the digital world, RBC is dedicated to leveraging  new technologies and creating an exceptional digital client experience. This dedication to leveraging technology to better experiences is now extending to its hiring process.

Read
store shelves
Case Studies

American Convenience Store & Modern Hire

This client is a large, international chain of convenience stores with over 50,000 employees worldwide. Prioritizing diversity and leadership, this client is focused on giving their customers the best and most convenient experience while giving employees a place to lead and grow.

Read
White Papers/eBooks

5 Video Interviewing Truths

For over ten years, we have been conducting qualitative research interviews with Sonru Video Interviewing clients to write the story of their usage. Every user has their own unique story but sometimes even the most unique stories find areas of overlap.

Read
remote working video calling group
White Papers/eBooks

4 Steps to Improve Employer Branding

In this candidate-centric recruitment era, employer branding is one of the key tools recruiters must employ to win top talent. This eBook presents tips and tricks to maximise the impact of Video Interviewing on employer branding.

Read
Writing on desk with pen and paper
Blog

Realistic Job Preview: Unrealistic Expectations?

Conversations about realistic job preview are on the rise. In the past six months, I have had an unusually high number of discussions with corporate talent leaders about methods to help the candidate make a more informed...

Read
More Entries