Resources
Blog
Using AI & Analytics for More Strategic Recruiting
Despite the 180-degree turn in the job market and hiring demands in recent months, one expectation has remained for recruiters: Improve hiring performance. Many recruiting teams are deploying enterprise hiring platforms to make recruiting virtual.
Read
Case Studies
Freight Handlers
A multinational retail corporation was looking for a way to reduce early turnover and retain the best-qualified associates for the freight handler position. Find out how Modern Hire was able to help the candidate hire and retain the best candidates.
Read
Case Studies
District Manager, Premium American Retailer
Virtual Job Tryout results were consistently related to the District Manager’s performance. The higher the candidate’s Virtual Job Tryout scores, they higher their competency rating. Candidates who scored highest on the Virtual Job Tryout: Improved district sales at a 104% higher rate than those who scored lowest Saved $150K more per year in controllable contribution (sales minus controllable expenses like costs of goods sold, labor, supplies) than those who scored lowest Were twice as likely to be categorized as a top-performing District Manager Showed more than 20% year-over-year improvement in sales per transaction Had a more than 300% increase in their transaction count
Read
Case Studies
District Manager, Fast Food
The client is an American international fast food restaurant chain founded in 1969. The client is the world’s third-largest hamburger fast-food chain with over 6,500 locations.
Read
Case Studies
Customer Care Representatives
Modern Hire created a Virtual Job Tryout that allowed candidates to experience the opportunities and challenges associated with the role of a customer care representative. Candidates were tested in customer service, multitasking, and situational judgment.
Read
Case Studies
Contact Center Agents
One of the nation’s largest bank-based financial services companies. This mega-regional bank wanted to improve the accuracy of hiring call center agents capable of delivering a superior customer experience, promote a unique brand message, and reduce 90-day new-hire turnover rates.
Read
Case Studies
Chemical Manufacturing Associate
This company was able to improve quality of hire across a range of objective metrics and supervisor ratings of performance. As many as 97% of candidates indicated they would gladly tell their friends about employment opportunities at the organization based on their Virtual Job Tryout experience.
Read
White Papers/eBooks
Standards for the Ethical Application of AI in Hiring
Ethical AI in hiring is being deployed today throughout the enterprise in order to streamline processes, improve customer experiences, and automate operations based on predictive intelligence.
Read
Webinars & Events
Measurement Equivalence and Validity of Mobile-Optimized Call Center Assessments
Now, more than ever, candidates are using their phones to search and apply for job openings. Learn about measurement equivalencies, validity, and design considerations to optimize candidate experiences across devices.
Watch
Webinars & Events
Big Fakers and Bigger Data: Emerging Insights From Practice
Selection is a high-stakes undertaking where only a chosen few receive a job offer. Given the importance of employment, applicants are incentivized to do or say whatever it takes to score well on a pre-hire assessment. Academics have devised many methods and tools to combat this response distortion problem. The issue is examined using data from millions of applicants.
Watch