Resources
Case Studies
District Manager, Premium American Retailer
Virtual Job Tryout results were consistently related to the District Manager’s performance. The higher the candidate’s Virtual Job Tryout scores, they higher their competency rating. Candidates who scored highest on the Virtual Job Tryout: Improved district sales at a 104% higher rate than those who scored lowest Saved $150K more per year in controllable contribution (sales minus controllable expenses like costs of goods sold, labor, supplies) than those who scored lowest Were twice as likely to be categorized as a top-performing District Manager Showed more than 20% year-over-year improvement in sales per transaction Had a more than 300% increase in their transaction count
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Case Studies
District Manager, Fast Food
The client is an American international fast food restaurant chain founded in 1969. The client is the world’s third-largest hamburger fast-food chain with over 6,500 locations.
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Case Studies
Customer Care Representatives
Modern Hire created a Virtual Job Tryout that allowed candidates to experience the opportunities and challenges associated with the role of a customer care representative. Candidates were tested in customer service, multitasking, and situational judgment.
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Case Studies
Cross Country Healthcare Case Study
To quickly engage candidates and streamline the process, the phone interview was replaced with Modern Hire on-demand interviewing. The team uses the on-demand video platform, but asks candidates to record their answers via audio. This allows nurses to complete the interview when it’s convenient for them, 24/7 – a huge advantage for those working off-hours and long shifts. For the Cross Country Healthcare team, they can structure the interview according to the requirements of the job. For example, an interview for a critical care nurse will look different from that of a labor and delivery nurse. Questions are behavioral in nature, and the entire interview only takes 12-15 minutes to complete.
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Case Studies
Contact Center Agents
One of the nation’s largest bank-based financial services companies. This mega-regional bank wanted to improve the accuracy of hiring call center agents capable of delivering a superior customer experience, promote a unique brand message, and reduce 90-day new-hire turnover rates.
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Case Studies
Cincinnati Children’s Hospital & Modern Hire
Cincinnati Children’s Hospital Medical Center is a world-renowned pediatric hospital. It is one of the largest children’s hospitals in the U.S. Founded in 1883, the not-for-profit hospital runs the only Level 1 pediatric trauma center in the region. The hospital provides services to communities beyond its local market through its outpatient clinic network.
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Case Studies
Chemical Manufacturing Associate
This company was able to improve quality of hire across a range of objective metrics and supervisor ratings of performance. As many as 97% of candidates indicated they would gladly tell their friends about employment opportunities at the organization based on their Virtual Job Tryout experience.
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White Papers/eBooks
Standards for the Ethical Application of AI in Hiring
Ethical AI in hiring is being deployed today throughout the enterprise in order to streamline processes, improve customer experiences, and automate operations based on predictive intelligence.
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Case Studies
Brown-Forman
Brown-Forman employs more than 4,600 people worldwide with about 1,300 located in Louisville. Brown-Forman, one of the largest American-owned spirits and wine companies and among the top 10 largest global spirits companies, sells its brands in countries around the world and has offices in cities across the globe. In all, Brown-Forman has more than 25 brands in its portfolio of wines and spirits.
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Case Studies
Wyndham Destinations: Enhance Hiring Performance
Wyndham Destinations has built a global reputation for exceptional travel and vacation experiences worldwide.
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