Journey to an Award-Winning Candidate Experience
An exceptional patient experience requires an exceptional workforce. Soft skills such as customer service, empathy, and communication are a top priority when evaluating candidates. Though crucial to ensuring new hire, patient, and business success, these skills can be difficult to assess in high-volume hiring situations. Add to that a highly competitive healthcare market and a slower hiring process, and Hoag found itself needing to make a change. It was time for its candidate experience to match its patient experience.
Watch this 30-minute webinar and learn:
• How Hoag balanced interview technology with a personal experience
• The process to successfully secure buy-in from stakeholders throughout the organization
• The results that Hoag has seen across the board, from increased efficiency to a CandE Award
Speaker
Michael Krug, SPHR
Talent Acquisition & Physician Recruitment
Hoag Memorial Hospital Presbyterian
