What’s the true value of high-performing healthcare recruiters? They handle eight of the top 10 most difficult occupations to fill. They work quickly and strategically within your organization’s large, complex structure and culture. They manages multiple priorities all day long, from leading the candidate experience to managing internal service delivery to meeting diversity hiring goals. If you have good ones, you want to keep them.
Here’s how you can position your healthcare recruiters for even better performance – and a higher level of job satisfaction – in 2019 with AI technologies.
Help Recruiters Provide the Ideal Digital Candidate Experience
The weight of a positive candidate experience is on your recruiter’s shoulders. In this digital world, they can’t meet modern candidates’ preferences for hiring interactions without technology. Status quo hiring is too slow, too complicated and too inconvenient to allow them to compete for healthcare candidates who have many choices and work long hours.
An AI-enabled recruiting assistant positions your recruiters to deliver a fast, easy, branded hiring experience that keeps healthcare talent engaged from first contact through job offer and hire. When integrated with a video interviewing platform, intelligent recruiting assistants can schedule candidates and hiring managers for interviews with a simple interaction on their mobile device. An AI-enabled assistant can also prioritize and advance candidates through an accelerated process, reducing candidate wait times and giving them more control of their experience while giving your recruiters an edge in quickly reaching and hiring better healthcare talent.
Improve Healthcare Recruiters’ Efficiency
With the complexity of healthcare hiring and the challenges created by the talent shortage, time is always a critical resource for healthcare recruiters. Research indicates that 51% of organizations are using AI technologies in their recruiting process. In most cases they are used to automate administrative tasks and free up recruiters’ time. AI-enabled interviewing platforms ease the administrative burden and clear up to 30% more time in a recruiter’s day for relationship-building and other strategic work. For instance, automated interview scheduling through email and text messages can eliminate the back-and-forth and create huge time savings, especially for healthcare organizations with high-volume hiring demands.
Healthcare giant HCA, which hires nearly 70,000 candidates a year, implemented automated interview scheduling. HCA’s recruiting team found that 82% of candidates responded within 24 hours, and that candidates preferred to schedule their interviews by text rather than via phone call with a recruiter. The AI-enabled platform improved the RN candidate experience and HCA’s time-to-fill, and allowed RN recruiters to create a higher-touch workflow. Hear the story directly from Kelly Furbee, Vice President, Talent Acquisition for HCA here.
Help Recruiters Accelerate Diversity Hiring
This year many organizations either added diversity to their hiring goals or ramped up their efforts to improve it. For healthcare recruiters, it’s another complex goal to squeeze into an already-overloaded schedule. AI-enabled interviewing platforms equip recruiters to advance diversity goals in two ways:
- By reducing unconscious bias – solutions like Unbiased Candidate Review conceal candidate identifier information until after hiring managers have reviewed on-demand interviews, entered their feedback and made a decision about whether or not to advance the candidate.
- By increasing process consistency and transparency – with AI-enabled interviewing platforms, all candidates respond to the same interview questions asked in the same order and in the same way. And, there’s a digital record of every interview.
Have Concerns About AI? Take a Pragmatic Approach to Alleviate Risk
Modern Hire research indicates TA leaders are adopting AI technologies for use early in the hiring process with administrative tasks that don’t require in-depth decision-making. They’re also implementing AI tools that have been proven to enhance the hiring process and the candidate experience. This pragmatic approach can help recruiters overcome significant challenges in healthcare hiring while alleviating concerns about the impact of AI on their candidate experience and employer brand.
Read and download the entire report, State of Artificial Intelligence in Talent Acquisition, to learn more about implementing AI solutions that could deliver strategic hiring advantage to your hardworking healthcare recruiting team.